Effective Date: September 1, 2026
Website:wbgloballogistics.com
Company: Westbridges Global Logistics
Contact Email:info@wbgloballogistics.com
At Westbridges Global Logistics, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at wbgloballogistics.com
or use our freight and logistics services.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked with you (“Personal Data”).
A. Information You Provide directly to Us
- Contact Details: Name, email address, phone number, physical address, and company name when you request a quote, submit a contact form, or create an account.
- Shipment & Cargo Details: Sender and recipient names, origin/destination addresses, cargo descriptions, and customs documentation required to process and track your shipments.
- Customer Support Inquiries: Information provided when communicating with our support team or inquiring about logistics services.
B. Information Automatically Collected
- Log and Device Data: Your IP address, browser type, operating system, referring URLs, and pages viewed while navigating our Site.
- Cookies and Tracking Technologies: We use essential and performance cookies to remember your preferences, enhance site functionality, and analyze site traffic.
2. How We Use Your Information
We use the collected information for business and operational purposes, including to:
- Deliver Services: Process quote requests, arrange freight transportation, facilitate customs clearance, and provide real-time shipment tracking.
- Communicate with You: Send shipment status updates, service notifications, responses to inquiries, and administrative messages.
- Improve Our Site: Analyze usage patterns to enhance website user experience, system performance, and security.
- Legal & Regulatory Compliance: Comply with international trade regulations, customs authorities, tax obligations, and legal requests.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We only share your data with third parties in the following necessary circumstances:
- Logistics Partners & Carriers: Air, ocean, and ground transport partners, warehousing facilities, and local delivery networks involved in fulfilling your shipment orders.
- Customs Authorities & Regulatory Bodies: Customs officials, border control, and regulatory agencies required by law to clear import/export shipments.
- Service Providers: Trusted third-party vendors who assist in hosting our website, maintaining IT infrastructure, processing communications, or delivering analytical services under strict confidentiality agreements.
- Legal Requirements: When required to respond to subpoenas, court orders, or legal proceedings, or to protect the rights, property, and safety of Westbridges Global Logistics, our clients, or the public.
4. Data Security
We implement reasonable technical, administrative, and physical security measures designed to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. However, no data transmission over the Internet or electronic storage system can be guaranteed to be 100% secure.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, complete logistics contracts, resolve disputes, and comply with applicable statutory or tax record-keeping requirements.
6. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access & Rectification: Request access to the personal data we hold about you or request corrections to inaccurate information.
- Deletion: Request the deletion of your personal data, subject to regulatory or contractual retention obligations.
- Cookie Preferences: Adjust your web browser settings to refuse or delete cookies. (Note that some website features may not function properly without cookies).
To exercise any of these rights, please contact us at info@wbgloballogistics.com
.
7. Third-Party Links
Our website may contain links to third-party sites or portals (e.g., payment gateways or mapping services). We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies before providing any personal information.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our operational practices or legal requirements. Updated versions will be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us:
- Company: Westbridges Global Logistics
- Website:wbgloballogistics.com
- Email:info@wbgloballogistics.com
